As the world adjusts to the impact of the coronavirus (COVID-19), first and foremost, we are being guided by the recommendations of the CDC, WHO and other leading health organizations. We continue to monitor these changes and adapt accordingly. We are applying these recommendations to our team members around the US who power our network. As such, we have taken a variety of actions, including:

• Educating team members about the virus and sharing resources on how to keep the workplace clean
• Encouraging team members to use good hygiene practices, including frequent handwashing
• Reinforcing education and hygiene with regular workplace communications and reminders
• Extending our safety precautions to the point of delivery
• Temporarily suspending signature required for deliveries
• Regularly disinfecting the equipment used to make deliveries
• Encouraging team members to closely monitor their health and seek medical attention if they develop flu-like symptoms
• Any team member who reports or displays flu-like symptoms will be asked to stay home
• In our corporate office, we have offered the ability for our call center personnel to work from home.

How can I be sure that Nick of Time employees I interact with have not been infected with COVID-19?

We are closely monitoring guidance by the CDC, WHO and other public health organizations, and taking recommended precautions in terms of team member and customer health and safety.

Please note that our employees are not permitted to sign individual health or travel questionnaires. We believe the measures we’re taking to promote good hygiene and to encourage employees to not come to work if they’re sick are in line with guidance from the CDC and WHO.

Additionally, the WHO has declared COVID-19 as a pandemic. Community spread is now a concern so travel to specific locations is not the primary determining factor of potential exposure. As such, we will not be releasing any employee’s travel history.

Currently scheduled clients or future clients.

We are requesting that any of our clients that have or show any signs and symptoms of illness please let us know and we would be glad to schedule your delivery at a further date.

If any of our clients are concerned about contracting the illness and would like to schedule at a further date please let us know.

If there are further questions please call us at 877-266-6704